Shri Dharampal, Adviser to Administrator UT inspected the COVID Control Room today which is functioning Round the Clock in the GMSH-16.
The Adviser interacted with the Doctors and the support staff deputed in the Control Room and inquired about the nature of calls being received. At the time of inspection, one of the Doctor was interacting with a COVID patient and the Adviser also interacted with the patient and inquired about his wellbeing.
He also visited the office of Rapid Response Team (RRT) to see their functioning. Worthy Adviser asked the staff to connect with the COVID positive patients in very polite manner. As far as possible, all the queries/complaints of the caller should be settled by the Control Room/RRT.
Sh. Dharampal appreciated the initiative of ste-up of the 24×7 COVID Control Room and asked the officers that it should function as a hub for all the health related issues of the COVID patients.
He also inspected the functioning of e-Sanjivini module where OPD services are being provided through the online module. Now the patients can avail the benefit of e-Sanjivini module from their homes and need not to visit the Hospitals. Further the Doctors at Health and Wellness Centers (Dispensaries) can consult the Specialist Doctors of the GMCH-32 and GMSH-16 to provide specialised medical care to the patients visiting dispensaries. The Adviser desired that the public should be made aware about the benefits of the e-Sanjivini module so that better medical services can be provided at the door step of the patients without any physical visit to Dispensaries/Hospitals.
